Resorts - Maintenance Manager - Horizons at 77th in Myrtle Beach, SC by Bluegreen Vacations

Date Posted: 10/23/2018

Job Snapshot

Job Description

The Engineering Manager will assist in directing the resort maintenance/technical staff to effectively maintain all Resort facilities/equipment/property. Accountable for the safe and efficient maintenance of the resort through proper supervision and management of maintenance and technical service staff. Assist, as required in solving complex maintenance problems, and must be capable of rapid decision making. Direct the implementation of maintenance plans with consideration to operational and budgetary constraints. Supervise overall activities of the maintenance staff, including employee development through training, performance evaluations, and salary administration. The Maintenance Engineer is responsible for maintaining proper working relationships between the Maintenance Staff and other departments. Must possess strong budgeting/scheduling/communication skills. Develop, implement, and monitor all maintenance policies and procedures, inspections and schedules, and maintain logs and reports. Must be able to work all shifts as need dictates. This person is responsible for hiring, training and supervision of maintenance staff.


Associate Management
• Recruiting, training, and continue developing of all staff. Perform appraisals of all staff as outlined
• SOP’s. Coach, counsel, and develop all staff. Organize monthly meetings and perform follow up to staff.
• Schedule tasks to meet the needs of the resort.
• Scheduling Inspections/Repairs
• Schedule and perform routine/preventive/emergency maintenance and troubleshooting of equipment.
• Work with other department managers to schedule and co-ordinate inspections and repairs.
• Budgeting/Forecasting/SOP’s
• Manage and achieve all areas of budgets by implementing proper cost controls i.e.; purchase orders/inventory, reviews/bids, etc. Establish both short and long term budgets and forecasts for maintenance. Display sound judgment in regards to managing cost control measures. Ensure all Maintenance SOP’s are being followed as outlined in the SOP manual.
• Guest/Owner Relations
• Ensure the satisfaction of all guests by implementing and maintaining proper Guest/Owner relation programs. Maintain the maintenance follow-up log and respond to any guest/owner concerns in a timely manner.
• Planning/Development
• Develop new programs and ideas for management review. Communicate programs/ideas and results to appropriate parties. Establish both short and long term goals to enhance the department and the facility.


Job Requirements


- 3 years Management experience preferably in the Hospitality industry
- Must be capable of rapid decision making, be innovative and creative and be
able to work under pressure and deadlines. Must have good planning and
management skills as well as be safety-oriented at all times. CPO preferred but
not required.
- Must have excellent inter-personal skills when dealing with guests, associates,
and the general public. Be able to work independently, able to interact with a
wide range of people. Be extremely customer service oriented and have multitasking
skills to be able to work in a fast pace environmen