NEW OPENING – Front Line Sales Manager, Panama City, FL
***EXCITING NEWS*** Bluegreen Vacations has officially acquired a beautiful bayfront property in Panama City Beach. This will be our first Club Resort in this Florida west coast vacation destination.
We are seeking a Front Line Sales Manager to head up this new acquisition! This leader will be responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES:
- Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions;
- Manage representative performance standards & penetration
- Design programs to increase tour flow during off season months
- Maintain site penetration above approved levels without generating guest complaints
- Maintain tour and/or gifting cost below approved or budgeted levels
- Hold weekly meetings with all associates to address procedures, policies, issues, and programs
- Ensure weekly reports are submitted to Front Line by set deadline
- Manage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly and
- monthly reporting is accurate from both a Concierge and Financial standpoint
-
JOB REQUIREMENTS:
- High school diploma or equivalent; college degree preferred.
- 2 years management experience, with 2-3 years of experience in the timeshare or vacation club industry, specifically in Marketing
- Start Up experience a plus
- Customer service and quality fundamentals.
- Thorough understanding of the timeshare industry. Customer service and quality fundamentals, MS Office.
- Excellent organizational and follow-through skills.
- Detail-oriented with strong Analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communications skills to deal effectively with all levels of the organization.
Other details
- Job Family : Sales Operations/Administration
- Job Function : None
- Pay Type : Salary
- Employment Indicator : Regular
