Reservations Travel Agent in Orlando, FL by Bluegreen Vacations

Date Posted: 5/18/2022

Job Snapshot

Job Description

Bluegreen Vacations has grown to become a leader in vacation ownership with 60+ resorts and 340,000 owners at unique resort destinations across the U.S., Caribbean, and Bahamas. Bluegreen Vacations provides spacious accommodations with all the comforts of home, plus vacation-enhancing amenities and a staff dedicated to making every stay a memorable one. At Bluegreen Vacations, our purpose is to SHARE HAPPINESS by providing our owners and guests with a great vacation experience and lasting vacation memories. Bluegreen Vacations is also the Official Vacation Ownership Provider for Bass Pro Shops® and Cabela's®, Choice Hotels® and NASCAR®.

We are SO EXCITED to share that we’ve revised our compensation plans to give you

the opportunity to have more earning potential!

Join our team today and find out what all the hype is about!


Bluegreen Vacations Regional Office, located in Orlando, FL, is seeking an experienced and professional Reservation Specialist.

$15/ hour + Commission!

Hours:

Schedule will be the afternoon/evening shift. Schedule will include a combination of weekdays and weekends. Must be available to work nights/weekends. This is not a remote position.

• Schedule: Monday thru Friday, 12:30pm-9pm

Current hours of operations are as follows and are subject to change based on business needs;

• Monday thru Friday, 9pm – 9pm

• Saturdays, 9am to 6pm starting soon!

As a Reservations Travel Agent, you will be assisting our guests and owners with

planning an amazing vacation. You’ll be a destination expert who will utilize sales techniques to make recommendations to fit the guests needs. You will also use creative problem-solving skills to direct and positively impact the customer experience.

Responsibilities:

  • Assist guests with understanding and maximizing their vacation purchase
  • Maximize vacation experiences by utilizing sales techniques to sell additional vacation enhancements, such as – room upgrades, additional nights, attraction tickets and new promotional vacations
  • Effectively resolve guest issues by actively listening to their concerns, provide solutions and overcome objections
  • Be the subject matter expert and have a thorough understanding of our vacation offers, destinations, details of participation and changes
  • Maintain a positive and enthusiastic attitude with guests and peers
  • Outbound calls may be required

What are we looking for?

  • High school diploma or equivalent (GED)
  • Strong written, verbal and interpersonal communication skills
  • Computer proficient
  • 6 months of sales experience/customer service experience
  • Outgoing personality and excellent customer service skills
  • Must be able to multitask and work in a fast-paced environment, handling multiple systems at once
  • Ability to be flexible with work schedule, including overtime, weekends and holidays
  • Call Center/hospitality experience preferred

Benefits:

  • Unlimited Income Potential: You will earn base pay + uncapped commissions!
  • Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.
  • Career Growth: We believe in developing our current talent, we promote within.
  • Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
  • Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!
  • Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. EOE/DFW Apply Now

Other details

  • Job Family : Customer Service
  • Job Function : Bonus and Merit
  • Pay Type : Hourly
  • Employment Indicator : Regular
  • Travel Required : No
  • Required Education : High School
  • Job Start Date : Monday, May 2, 2022

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