Director - Resort Operations Leadership Development in Boca Raton, FL by Bluegreen Vacations

Date Posted: 6/20/2022

Job Snapshot

Job Description


The purpose of this position is to provide strategic direction and execution of leadership development and learning activities for the Resort Operations team which are aligned to their service philosophy, business objectives and competencies, with the intent of increasing workforce productivity, driving engagement, succession planning, and retaining top talent.

This role directly supports Resort Management by ensuring the development, implementation and sustainment of leadership development and training initiatives The director will work independently, but will have continuous communications with direct supervisor, a team of peers, and Resort Operations senior leaders.

This position will be responsible for strategically aligning resources and utilizing current methodologies and tools to produce quality programs and custom content that meets the strategic needs of the Resort Ops Organization. The role engages accelerated learning techniques, instructional design, gap analysis, needs assessment for program design and development, along with perform necessary evaluation practices, analysis, and providing behavioral coaching post event. This role also requires the need to perform all aspects of program management including facilitation in live and virtual setting.


  • Partner with HR functional departments and senior leadership to provide strategic direction for the leadership development aspect of the learning function.
  • Manage all aspects of leadership development programs and special projects as required including creation, design, development, implementation, scope, and cost management, and ensure quality and ensure outcomes meet required strategic business objectives.
  • Facilitate existing program content in virtual and live classroom environments.
  • Review organizational readiness and leadership capacity to engage in learning solutions and adapt as needed.
  • Promote learning for leadership through custom content in strategic meetings, conferences, and other marketing media showing the value of learning initiatives to business leaders.
  • Consult with groups and individuals regarding career pathing, progression, and succession.
  • Partner with other departments and participate in cross-functional teams to ensure consistent company-wide content and resources.
  • Perform other duties as required.


  • Preferred bachelor’s degree in Adult Learning, Management, Industrial Psychology, or Organizational Development.
  • 5+ years’ experience creating, managing, facilitating training programs.
  • 5+ years leading teams.
  • 7+ years in resort management, hospitality or like industry.
  • Proficiency in MS Office Products.
  • Working experience with Learning Management Systems.
  • Effective oral and written skills.
  • Excellent gap analysis, needs assessment, content development, presentation, evaluation and follow up skills.
  • Independent, self-starter.
  • Ability to shift, change or add priorities quickly.
  • Travel and schedule travel within resort and leadership availability.
  • Manage multiple projects producing quality and accurate work.
  • Strong interpersonal skills, ability to work with all leadership levels.
  • Highly detailed, organized, and skilled at proofreading.
  • Successful track record of the ability to influence internal and external clients to make best decision based on experience and knowledge.

EOE Statement

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Other details

  • Job Family : Training & Development (Internal)
  • Job Function : Bonus and Merit
  • Pay Type : Salary