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Resorts - Events Supervisor - Shenandoah Crossing Resort in Gordonsville, VA by Bluegreen Vacations

Date Posted: 3/29/2019

Job Snapshot

Job Description

The purpose of the Supervisor, Events is to solicit new and repeat catering and group business, to manage all guest inquiries for catering and group events and to build relationships with local businesses, trade organizations and convention planners. Assists the Manager, Food and Beverage in all preparations for catering functions. The Supervisor, Events will assist with day to day operation of the two F&B outlets to include interviewing, scheduling, training, developing associates, resolving problems, and responding to customer needs.

Responsibilities include:

• Will create and prepare catering contracts, ensuring all additional costs relating to the event have been reviewed and communicated.
• Efficiently respond to all client inquiries in a polite and friendly manner.
• Create contract draft and present to the clients for review.
• Provide weekly and monthly sales activity reports.
• Produce clear and accurate BEO’s (Banquet Event Orders) and group contracts within set deadlines.
• Organize and attend client meetings, both internal and external.
• Promote the resort in a positive and professional manner at all times.
• Will be available for night, weekend, and holiday shifts to assist with catering and group events.
• Research, qualify, and solicit potential clients by cold calling businesses and other leads with the objective of setting up appointments for property tours.
• Manage client expectations and objections. Work closely with department managers to ensure client needs are met.
• Work closely with vendors for rental equipment, to ensure delivery of services appropriately.
• Ensure the compliance with sanitation requirements for food and beverage and well as the high quality of services.
• Work closely with the Food and Beverage Manager on all aspects of communication with each event or function.
• Maintain a safe environment for group and client events.
• Manage wedding, trade show and event attendance.
• Assist with in-house promotion of resort amenities and activities.
• Manage room blocks and inventory. Coordinate with the FOM and Corporate Team on facilitating inventory blocking, management, and arrivals.

Job Requirements

High School Diploma or GED equivalent
1 year of experience as an F&B Supervisor.
Marketing and promotion experience.
Knowledge of daily F&B operations, customer service and quality fundamentals.
MSOffice, SafeServe, TIPS.
Detail-oriented, self-motivated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

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