Mktg Mgmt - Supv, Marketing Daytona Seabreeze in Daytona Beach, FL by Bluegreen Vacations

Date Posted: 1/7/2021

Job Snapshot

Job Description

IN-HOUSE MARKETING SUPERVISOR, Daytona Beach, FL

At Bluegreen Vacations, we know where our true value lies. It's not in our 60+ resorts spread across the U.S. and Caribbean; it is our associates-the people who work here-who we value most.

The In-House Marketing Supervisor is responsible for assisting in the day to day activities of the In-House Marketing Department. Must be able to drive production for all In-House Marketing Programs (owners, samplers, renters and exchangers, Owner BB Team, Pre-Arrival Team, Etc.). Also, responsible for ensuring compliance with established policies, procedures and systems.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES:

  • Recruit, train, and develop staff. Conduct performance appraisals, counseling, and coaching sessions.
  • Manage representative performance standards and penetration.
  • Maintain site penetration above approved levels without generating guest complaints.
  • Maintain gifting cost below approved or budgeted levels.
  • Hold weekly meetings with all associates to address procedures, policies, issues and programs.
  • Ensure weekly In-House reports are submitted by set deadline.
  • Maintain 100% Owner/Guest satisfaction by ensuring guests concerns are heard and needs are met.
  • Manage In-House Marketing Team personnel. This includes ensuring daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.

JOB REQUIREMENTS:

  • High School Diploma or Equivalent.
  • Minimum of 1 year of timeshare, management, and customer service experience
  • 1-2 years of Timeshare Front Line (New Customer) and Owner marketing experience
  • Preferred Knowledge of Concierge, Web based reporting, Customer service and quality fundamentals, MS Office to include: Word, Excel, Outlook and PowerPoint.
  • Detail oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW  

Other details

  • Job Family Marketing Generalists
  • Job Function Merit Only
  • Pay Type Salary
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  • Daytona Beach, FL, USA