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In House Marketing Supervisor in St. Pete Beach, FL by Bluegreen Vacations

Date Posted: 3/28/2019

Job Snapshot

Job Description

Purpose:

The In House Marketing Supervisor is responsible for overseeing the day to day activities of the In House Marketing department. Must be able to drive production for all In-House Marketing programs (Owners, Samplers, Renters, and Exchangers). Also responsible for ensuring compliance with established policies, procedures, and systems

Responsibilities:

•Recruit, train and develop staff; conduct performance appraisals, counseling and coaching sessions per manager delegation
• Manage representative performance standards and penetration
•Maintain site penetration above approved levels without generating guest complaints
•Hold weekly meetings with manager and all associates to address procedures, policies, issues and programs
•Maintain 100% Owner/Guest satisfaction by ensuring guests' concerns are heard and needs are met
•Maximize ticket sales to guests
•Other duties as assigned


Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad
candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW



Job Requirements

•High school diploma or equivalent
•One year of Timeshare, Management, and Customer Service experience
•Knowledge of Concierge, Web Based Reporting, and basic check in procedures. Customer Service and quality fundamentals, MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company's intranet system and corporate policies and procedures.

“We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.”