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Documentation Quality Assurance Associate in Boca Raton, FL by Bluegreen Vacations

Date Posted: 3/13/2018

Job Snapshot

Job Description


The Documentation Quality Assurance Specialist is responsible for reviewing the scanned documents ensuring they meet company standards, and that they are classified in the proper manner including trailing documents, upgrade documents from Club Services, daily bags from Payment Processing, Sales Accounting batches and Resort Title documents within the acceptable time frames. The QA Associate ensures that the documents are in synergy under the proper classification, reclassifying them if needed and deleting when duplication occurs.


• Picks up all sales documentation from Sales accounting and RTA (Title Company).
• Reviews Trailing Documents, Club Service upgrade documents, Daily Bags from Payment Processing, Sales Accounting batches and Resort Title to make sure correct classification in synergy and that all the documents are accounted for.
• Conducts quality assurance for documents that are scanned, ensuring proper format and proper classification.
• Verifies scanned documents and electronic documents are filing in Synergy.
• Assists with general clerical support.
• Maintains familiarity with, and is able to distinguish between, various sales packets, as well as more than 10 document types, including: Samplers, Daily Credit Card Packets, Closing Doc/Scan and shred, BOA, Unclosed Cancels, Trailing docs, Club Services Upgrades, Daily Bags from Payment Processing, Accounting batches.

“We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.”

Job Requirements

• High School Diploma or equivalent
• One year of prior mortgage documentation experience preferred.
• Must have computer familiarity, and be able to exhibit proficiency in MSOffice Suite.
• Verification of documents for filing in the Synergy system. Have the knowledge involved in creating new loan files folders and assisting with general clerical support.
• Knowledge of mortgage loan documentation processes is helpful.
• Some data entry experience is required.
• Must be detail-oriented and have strong organizational skills. Must be able to work on repetitious tasks.