Tour Delivery - Confirmation Associate in Orlando, FL by Bluegreen Vacations

Date Posted: 5/12/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Orlando, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/12/2021

Job Description

Bluegreen Vacations Contact Center, located in Orlando, FL, is seeking an experienced and professional Confirmation Specialist. 

Compensation: $12.00, dependent upon experience

Schedule: Flexible, including weekends

Address: 4700 Millenia Blvd Suite 600 Orlando, FL 32839

Be part of a team committed to creating lasting vacation memories!     

Apply today! #PowerOfVacation    

JOB SUMMARY: 

•       Place outbound calls to guests anywhere form the day of their arrival through 21 days prior to their arrival date to confirm their reservations and ensure eligibility.

•       Receive inbound calls from guests wishing to confirm their reservations and verify eligibility. Other inbound calls

•       may be received as well, such as guests wishing to cancel or change their reservation dates, add enhancements, ask general questions, etc.

•       Know, understand, and keep up with hanging offer, hotel, tour, Details of Participation 9DOP), destination, and upgrade information.

•       Book, cancel and reschedule reservations as necessary

•       Problem solve and provide excellent customer service

•       Pitch and sell guests enhancements to their vacations, such as hotel and resort upgrades, extra nights, rental cars, attraction tickets, etc. when available.

•       Call out to guests who may already be confirmed to provide additional information tor to pitch additional enhancements


BENEFITS YOU’LL ENJOY:  

  • 4 weeks of Paid-Time Off  
  • 401K Match  
  • Medical, Dental, Vision Insurance  
  • Flexible Schedule and more!  


Other details

  • Job Family Customer Service
  • Pay Type Hourly
Apply Now
  • Orlando, FL, USA

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