IT Release Coordinator in Boca Raton, FL by Bluegreen Vacations

Date Posted: 8/9/2019

Job Snapshot

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Job Description


The Release Coordinator is accountable for vision, prioritization, planning and management for the platforms and applications assigned to her/him; this role is also accountable for the compliance and adherence of the application support/release and change management guidelines.

Overall, the Release Coordinator is responsible for maintaining and grooming the backlog for her/his assigned applications while maintaining effective and timely communication with all stakeholders (both IT and business) throughout the execution of the release schedule; the Release Coordinator will also work closely with the different IT application stakeholders to ensure that the business needs and priorities are properly captured in each application's backlog and release schedule; as the application development cycle continues, the release coordinator will collaborate with the different technical and QA teams to ensure that approved requirements are implemented in a timely fashion according to the release schedule while managing maintaining effective and timely communication with all stakeholders (both IT and business) about the status, budget, resource allocation and risks related to each release.

The release coordinator will also create and maintain all the necessary documentation related to each release according to established release process and applicable guidelines; at the end of the year, she/he will work with the business stakeholders and different IT teams to prepare a release schedule proposal for the following year.

The Release Coordinator may also be asked to participate in issue assessment and resolution as they arise in production and work with the respective teams to help close out any issues or prioritize them in the backlog as needed as well as drive the root cause analysis and documentation.


• Deliverables responsible or but not limited to are; product roadmap, prioritize backlog, user stories/requirements, documentation, release budgeting & forecasting, risk & issue identification and remediation, and status reporting
• Bridge communication between the business and IT teams
• Define and maintain the application backlog according to agreed stakeholder priorities
• Ensure that applicable Application Support Process policies/guidelines and change management policies are followed within the release process
• Collaborate with technical teams to assess new work orders coming into the backlog
• Work with stakeholders to define submitted work orders for upcoming release
• Prepare weekly status reports and documentation related to each active release
• Conduct task/resource management and allocation throughout the release process in Clarizen
• Validate submitted timesheets to ensure resource adherence to assigned tasks
• Schedule weekly meetings with all stakeholders to review status of all active releases
• Work with Business Analyst(s) and applicable stakeholders to gather requirements
• Gather business signoff for approved requirements
• Work with technical teams through analysis and implementation phases to ensure that any roadblocks are properly addressed
• Constantly evaluate risk (scope, timelines, resources) and escalate to IT management as needed
• Participate in any UAT related meetings as requested by the QA team
• Facilitate deployment planning meetings
• Collect all necessary documentation and create necessary work orders for STG/Production deployments
• Participate in the release Production deployment
• Hold a 'lessons learned' session at the end of each release, capture any improvement areas and create/execute an improvement plan if needed
• At the end of each release schedule, work with technical teams and stakeholders to create release schedule/strategy proposal for the following year
• Validate adherence to applicable governance and compliance regulations and policies
• Provide feedback on team resources and the release process itself

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

Job Requirements

• 4-year Degree in Computer Science/Information Systems or a related field
• 2 to 4 years of experience as a Support Analyst or Business Analyst in a software company or internal IT
• 2 to 4 years of project management principles experience
• Business Requirements / User Story elicitation
• Application Management Lifecycle
• Traditional & Agile PM Methodologies
• Project and Task Management, Scheduling, Tracking, & Reporting
• Risk & Issue Planning (Identification, Mitigation, Resolution)
• Presentation Skills (Management level)
• Change Management (Configuration)
• Software Development Lifecycle (SDLC)
• Excellent Written & Oral Communication Skills
• Strong Diagnostic & Analytical Capabilities
• Microsoft Office Suite
• Experience managing Enterprise projects desired but not required
• Travel & Hospitality Experience desired but not required
• Ability to communicate effectively with all levels of management
• Strong attention to detail
• Excellent verbal and written skills
• Ability to identify issues quickly and facilitate discussion for resolution
• Ability to identify risks and develop proper mitigation plans
• Ability to prepare formal management presentations
• Ability to organize and conduct effective meetings
• Ability to provide assistance and guidance to team members