Guest Service Agent in Boyne Falls, MI by Bluegreen Vacations

Date Posted: 4/21/2021

Job Snapshot

Job Description

Mountain Run Resort is seeking a Guest Service Agent.  Hiring Immediately, apply today!

Offering $1,000 Sign-On Bonus, to be paid in increments. 

Compensation: up to $13.50, per hour 

Schedule: Flexible schedule AM (7am--3:30pm) and PM (3pm-11:30pm) includes weekends

Be part of a team committed to creating lasting vacation memories! #PowerOfVacation 

JOB SUMMARY: 

As a Guest Service Agent, you are what makes the guest’s experience one that is filled with surprise and delight, by serving as our guests’ first point of contact and manage all aspects of their accommodation. You will be responsible for providing excellent customer service by greeting, managing reservations, registering, providing room details and checking out of the Resort in a continuing effort to deliver an outstanding guest experience.   

  • Manage reservations Providing check-in & check-out services 
  • Liaise with our housekeeping to ensure all rooms are clean, and furnished to accommodate guests’ needs 
  • Following up with all guests and departments concerning any open issues 
  • Posting room charges and incidentals 

YOUR EXPERIENCE:  

  • High school diploma or equivalent (GED)  
  • Prior guest service or front desk in a hotel or resort experience preferred  
  • You have an outgoing personality and excellent service orientation 
  • You have basic computer skills.    

BENEFITS YOU’LL ENJOY:  

  • 4 weeks of Paid-Time Off  
  • 401K Match  
  • Medical, Dental, Vision Insurance  
  • Flexible Schedule and more!  

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Hospitality (Food Service & Lodging)
  • Job Function Merit Only
  • Pay Type Hourly
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  • Boyne Falls, MI 49713, USA