Christmas Mountain Village located in Wisconsin Dells, WI is seeking an\u202FEvening Manager. \u202FApply today; we are hiring immediately!
Compensation: $45k to $48k plus 15% Bonus potential
Schedule:\u202FFull-Time, evening shifts (between the hours of 1pm to 11pm)
Location:\u202FS944 Christmas Mountain Rd, Wisconsin Dells, WI 53965
BENEFITS YOU'LL ENJOY:
Up to 21 Paid Days off per Year!
401K Match up to 5%
9 Paid Holidays
Up to 2 Paid Volunteer Days
Medical, Dental, Vision Insurance
6 weeks - Paid Parental Leave
Internal Growth and Career Pathing
Tuition Reimbursement
Safe and Fun Work Environment
Employee Discounts Including Childcare, Hotels and more!
JOB SUMMARY:
You will be responsible for managing the resorts evening operations, the front-desk, reservations, and maintaining proper working relationships between the front desk and all other departments.
- Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments.
- Handle issues about guest satisfaction with the ability to make decisions on behalf of the Resort Manager regarding essential compensation.
- Inventory Management. Participate in monthly weekly management and staff meetings.
- Monitor and maintain procedures for the safety of guests and personnel.
- Maintain high service levels as outlined in the SOP manual, which includes but is not limited to Front Desk, Maintenance, and Housekeeping.
YOUR EXPERIENCE:
- High School Diploma or GED required.
- 2-years Hospitality Management or Supervisor experience required, preferably in front office operations.
- You have Hospitality Front Desk Operations, yield, and resolution management knowledge.
- Ability to motivate and mentor associates.
- You are able to work a variety of shifts, including evenings, weekends, and holidays, also as needed for peak periods such as Check-in/Check-out, vacation, sick leave, gaps in coverage, and response to urgent or emergency-related scenarios.
JOIN BLUEGREEN:
Ready to be part of the fun? APPLY today to join us in our purpose to “Share Happiness.”
