Christmas Mountain Village located in Wisconsin Dells, WI is seeking an Evening Manager (Manager on Duty). Apply today; we are hiring immediately!
Compensation: $48,000-$52,000 plus 10% Bonus potential. Relocation available as needed.
Schedule: Full-Time, evening shifts (between the hours of 1pm to 11pm)
Location: S944 Christmas Mountain Rd, Wisconsin Dells, WI 53965
BENEFITS YOU'LL ENJOY:
- Up to 21 Paid Days off per Year!
- 401K Match up to 5%
- 9 Paid Holidays
- Up to 2 Paid Volunteer Days
- Medical, Dental, Vision Insurance
- 6 weeks - Paid Parental Leave
- Internal Growth and Career Pathing
- Tuition Reimbursement
- Safe and Fun Work Environment
- Employee Discounts Including Childcare, Hotels and more!
JOB SUMMARY:
You will be responsible for managing the resorts evening operations, to include Front office, Food and Beverage, and Housekeeping operations.
- Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments.
- Handle issues about guest satisfaction with the ability to make decisions on behalf of the Resort Manager regarding essential compensation.
- Inventory Management. Participate in monthly weekly management and staff meetings.
- Monitor and maintain procedures for the safety of guests and personnel.
- Maintain high service levels as outlined in the SOP manual, which includes but is not limited to Front Desk, Maintenance, and Housekeeping.
YOUR EXPERIENCE:
- High School Diploma or GED required.
- 2-years Hospitality Management or Supervisor experience required in at least one area of Resort Operations.
- You have Hospitality Front Desk Operations, yield, and resolution management knowledge.
- Ability to motivate and mentor associates.
- You are able to work a variety of shifts, including evenings, weekends, and holidays, also as needed for peak periods such as Check-in/Check-out, vacation, sick leave, gaps in coverage, and response to urgent or emergency-related scenarios.