Assistant Housekeeping Manager - The Cliffs at Long Creek

The Cliffs at Long Creek located in Ridgedale, MO is seeking an experienced Assistant Housekeeping Manager. 

Nestled in the heart of Missouri Ozarks,  The Cliffs at Long Creek offers the ultimate family-friendly retreat.  As key member of our leadership team overseeing all Resort operations, you'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.

Schedule: Varied shifts dependent on operation needs, to include weekends and holidays

Location:  915 Long Creek Road; Ridgedale, MO 65739

BENEFITS YOU'LL ENJOY:

• Generous Paid Time Off
• 401K with match 
• Paid Holidays 
• Medical, Dental, Vision Insurance 
• Paid Parental Leave 
• Internal Growth and Career Pathing 
• Tuition Reimbursement 
• Safe and Fun Work Environment 
• Employee Discounts Including Childcare, Hotels and more

JOB SUMMARY:  

You will be responsible for the operation of the Housekeeping Department under the guidance of the Housekeeping Manager. Responsibilities include assisting with the hiring, training, coaching, and discipline of all Housekeeping personnel as well as resolving guests’ complaints or issues in a quick, courteous, efficient manner.

• Oversee housekeeping staff and function of housekeeping 
• Compile and report accurate status of guest rooms to front desk, if applicable to location. 
• Enforce policies and procedures to maintain Q/A standards at or above passing. 
• Maintain a safe work environment as well as fostering working relationships with other departments 
• Manage inventory of room supplies, linens, laundry, and cleaning supplies within required budget. 
• Assist in cleaning and inspecting rooms as necessary. 
• Support with the hiring and training of all housekeeping personnel.  

YOUR EXPERIENCE 

• High school diploma or equivalent (G.E.D.)  
• 2+ years of Management or Supervisory experience in housekeeping and/or laundry operations
• Direct experience of leading a housekeeping department 
• Strong knowledge of budgeting and inventory controls  
• Interpersonal skills necessary to deal effectively and courteously with diverse groups of people and associates in all levels of management.