Resort General Manager - Mountain Run at Boyne

Bluegreen Vacations is hiring a Resort (General) Manager at Mountain Run at Boyne in Boyne Falls, MI.

Nestled within the wooded beauty of northern Michigan, Boyne Mountain is a prime destination for downhill and cross-country skiers and snowboarders. As the Resort General Manager, you'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.

Location: 3230 Mountain Edge Road; Boyne Falls, MI 49713

BENEFITS YOU'LL ENJOY:

• Generous Paid Time Off
• 401K with match 
• Paid Holidays 
• Medical, Dental, Vision Insurance 
• Paid Parental Leave 
• Internal Growth and Career Pathing 
• Tuition Reimbursement 
• Safe and Fun Work Environment 
• Employee Discounts Including Childcare, Hotels and more

POSITION DETAILS:

• As a Resort Manager, you will manage the Resort's daily operation, maintain established costs and quality standards.
• Develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates. 
• Ensure the highest customer service level to current and prospective owners and guests.
• Manage and achieve all areas of budgets by implementing proper controls.
• Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations. 
• Maintain resort designations, such as RCI (Resorts Condominium International) and Medallia Guest Satisfaction score benchmarks.  

WHAT YOU'LL BRING:

• Bachelor's Degree strongly preferred
• Ability to work evenings, weekends, and holidays as operation needs dictate.
• 5+ years of hospitality and a minimum of 1+ years in an Assistant General Manager or General Manager role.
• Prior leadership experience in both front of the house and back of the house operations.
• Timeshare knowledge preferred
• Experience with developing financial budgets.  
• You have a track record passing Quality Assurance, Loss Prevention Internal Audits.