Administrative Assistant - Marquee NOLA

At Bluegreen Vacations, we know where our true value lies. It’s not in our 60+ resorts spread across the U.S. and Caribbean; it is our associates—the people who work here—who we value most.

The Guest Receptionist/Administrative Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Ensures that all guests are qualified for their presentation per the qualifications set by Bluegreen Vacations Corporation.

Under general supervision, this position is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls.  This position will entail accounts payable and misc. accounting items and reporting, marketing administration support, and sales administration support.

 The Representative must always represent Bluegreen professionally in both appearance and communication with guests and fellow associates.

Responsibilities:

• Greet all guests in a warm and professional manner.
• Understand and follow all processes as outlined in the Guest Training Manual SOP.
• Maintain a positive working relationship with Sales, Marketing and Admin.
• Accurately assign guests to a Sales Representative in the order they arrive.

• Distribute and collect Guest Registration Forms assisting guests with any questions they may have.

• Organize and schedule appointments.
• Plan meetings.
• Write and distribute email, correspondence memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers
• Maintain contact lists.
• Provide general support to visitors.
• Act as the point of contact for internal clients as well as external clients.

Requirements:

• Proven experience as an administrative assistant or office admin assistant.
• Working knowledge of office equipment, like printers and fax machines.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills with
• Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.

Benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Employee discounts and much, much more!

Schedule:

• Holidays and Weekends are a must.

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024.

If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems, and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW