Accounts Receivable Specialist

Purpose:

The Accounts Receivable Specialist is responsible for accurately and promptly posting all payments, daily and month-end reconciliations, and settlement of funds posted. In addition, the Accounts Receivable Specialist processes refunds, resolves payment discrepancies, tracks and report all payments and refunds.

Responsibilities:

• Process and posts ACH, Lockbox, and credit cards.
• Prepare bank deposits.
• Process charges and refunds for reservations, housekeeping, and cancellations.
• Reconcile taxes and charges daily.
• Process checks refunds.
• Post payments reported by collection agencies.
• Prepare invoices.
• Daily and month-end reconciliations and reporting
• Sorting of mail and checks received from the lockbox.
• Research and posts check payments received from owners.
• Review, research, and resolve inquiries within the established turnaround time.
• Interact with internal and external servicing partners.
• Additional tasks as assigned.

Requirements:

• Associate’s degree or two-year technical certificate preferred.
• Accounts Receivable and administrative experience preferred.
• Strong Microsoft Office skills, specifically Excel.
• General knowledge of accounting and accounts receivable
• Experience with AS400 a plus.
• Aptitude for strong customer service
• Extraordinary attention to detail with strong analytical and problem-solving skills
• Effective communication skills to work effectively with all levels of the organization.
• Ability to lead by example, take active ownership and accountability with projects and apply received knowledge.
• Ability to multi-task high priority projects with competing deadlines