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Job Requirements of Welcome Center Representative:
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Employment Type:
Full-Time
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Location:
Wisconsin Dells, WI (Onsite)
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Welcome Center Representative
Join our Team as a Welcome Center Representative!
Bluegreen Vacations is seeking a dedicated individual to join our team as a Welcome Center Representative in Lake Delton. As a crucial member of our team, you'll be responsible for ensuring our guests and owners have great experience upon arrival for their vacation.
Responsibilities:
- Warmly greet owners and guests upon arrival, providing exceptional customer service.
- Coordinate update presentations for owners and facilitate their interaction with our service representatives.
- Manage tour bookings, hotel reservations, and inventory reconciliation.
- Assist the in-house marketing team with owner callbacks and inquiries.
- Address special needs and questions from owners and guests, offering local insights and information.
- Provide guests with necessary details, including local maps and information about the area.
- Handle the sale of golf/ski vouchers and inventory gifting.
Requirements:
- Previous experience in customer service or hospitality preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency in computer systems for reservations and inventory management.
- A passion for delivering exceptional experiences to guests and owners.
Why Join Us:
- Be a part of a dynamic team dedicated to creating lasting vacation memories for families.
- Opportunities for career growth and advancement within Bluegreen Vacations.
- Engaging work environment promoting employee satisfaction and growth.
- Competitive compensation and benefits package.
If you're enthusiastic about working in the hospitality industry and providing unparalleled service, we'd love to hear from you! Join us in shaping incredible vacation experiences for our guests and owners.
Apply now to embark on a rewarding journey with Bluegreen Vacations!
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