Remote Customer Account Representative

WORK FROM HOME!  Customer Account Representatives needed…

Hilton Grand Vacations is offering full-time AND part-time opportunities to work from home.

Submit your resume and apply today to be considered for one of two opportunities starting January 13th and January 20th!

Share Happiness:  Just as every person needs a purpose, a place to belong, a reason to exist and something to believe in, so too must companies know the why behind what they do.  At Bluegreen Vacations, we believe in the power of vacation.  We believe vacations make people happier by sharing time together, smiles and memories.  Our purpose is to share happiness.

CUSTOMER ACCOUNT REPRESENTATIVE

(ADVANCED LEVEL CUSTOMER SERVICE)

TAKE A LOOK AT OUR GREAT Full-Time BENEFITS!

• Guaranteed hourly base pay with additional incentives for performance
  • average earning capability is $19 per hour
• Company benefits (including select benefits for part-time positions)
• Fun, team-oriented environment
• Inbound call center; no telemarketing
• Diverse career advancement opportunities
• Skill development and network-building opportunities
• Comprehensive virtual training program
• Vacation discounts

Great benefits OF working part-time!

• With fewer hours committed to work, part-time may lower stress levels
• Perfect for individuals transitioning into retirement or back into full-time work
• A great way to supplement income from other sources or jobs
• Provides flexibility to work from home, saving time and money on commuting
• Learn new skills, explore different industry, and diversify experience
• Allows for a more gradual shift in career pace

College students

• Offers more flexible schedules, allowing individuals to balance work with personal commitments, family responsibilities, and other interests
• Leaves room to pursue further education, personal projects, hobbies, or starting own business

Customer Account Representatives use creative problem-solving abilities to positively support and influence the customer experience.

Customer Account Representatives receive inbound calls from customers who require assistance with complex account inquiries and/or are looking for alternatives that cannot be easily found online. Combining your own natural confidence with our training on the specifics, and applying the empowerment granted with your role, you’ll be delivering exceptional customer service…from your home office.

The opportunities within this role include personalization of the customer’s journey from start to finish of each conversation, reservation assistance and assurance of accurate vacation details, and overall customer satisfaction. 

Are you willing to pursue the goal of continual improvement and are you adaptable in a changing environment?  Do you anticipate customer needs and exceed customer expectations? 

• If you answered “Yes” to the questions above, we’d love to hear from you! 

We invite positive-minded candidates who radiate customer service and have a natural sense of hospitality to apply.  Send your updated resume our way today!

More About HILTON Grand vacations…

There’s something truly outstanding about Hilton Grand Vacations.  We prioritize building memorable experiences and making a positive impact in our industry and communities, which is the foundation of our culture. Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations!

We are dedicated to excellence and have received recognition and accolades, such as being named to Newsweek's Most Loved Workplace’s list in 2021.

THIS REMOTE POSITION REQUIRES THE FOLLOWING…

• Ability to work from home with focus space and limited distractions
• Must have reliable high-speed Internet service
• Outstanding communication skills
• Ability to navigate multiple systems including MS Office, Internet, and internal programs
• Bachelor’s degree (preferred); high school diploma or G.E.D. equivalent (required)

 Note:

All schedules include evenings and Saturdays (Sundays off)