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Assistant Front Office Manager - The Fountains Resort

Bluegreen Vacations Orlando, FL (Onsite) Full-Time

The Fountains Resort in Orlando, FL, is seeking an Assistant Front Office (Guest Services) Manager.

Compensation: $48,000-$50,000 Base Salary Annually

Schedule: 2:00 PM - 11:00 PM, to include weekend shifts and holidays as needed. Occasional need for AM or Mid-Shift coverage.

Location: 12400 South International Drive, Orlando, FL 32821

BENEFITS YOU'LL ENJOY:

  • Generous Paid Time Off
  • 401K with match 
  • Paid Holidays 
  • Medical, Dental, Vision Insurance 
  • Paid Parental Leave 
  • Internal Growth and Career Pathing 
  • Tuition Reimbursement 
  • Safe and Fun Work Environment 
  • Employee Discounts Including Childcare, Hotels and more

POSITION DETAILS:

  • Assist in managing the daily operations of the front desk, reservations, and maintaining proper working relationships between the front desk and all other departments.

  • Coordinate front-desk activities and ensures the complete satisfaction of all owners and guests.
  • Guest Recovery; responding to guest requests, inquiries, and escalations.
  • Coaching, developing, and scheduling a highly engaged Guest Services Team.
  • Prepare daily reports as requested and cover shifts at Front Desk as necessary. 

YOUR BACKGROUND:  

  • High School Diploma or equivalent
  • Minimum of 2-years Front Desk experience & 1-year supervisory experience.  
  • Ability to lead a staff of 20+ associates.
  • You have Hospitality Front Desk Operations, yield, and resolution management knowledge. 
  • Must have excellent interpersonal skills. 

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Job Snapshot

Employee Type

Full-Time

Location

Orlando, FL (Onsite)

Job Type

Facilities, Admin - Clerical, Customer Service, Management

Experience

Not Specified

Date Posted

11/29/2024

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