We're HIRING IMMEDIATELY for an Inbound Reservations Representative onsite at our beautiful Orlando Regional Office!
- 8325 SOUTHPARK CIR, SUITE 200 (2nd Floor) ORLANDO, FL 32819
- Sales and/or Call Center experience preferred
- Paid Training!
- Schedule: Monday - Friday, 12:30pm 9pm *(Weekend availability required based on business need)
Compensation: $15/ hour + Commission!
THIS IS AN IN-OFFICE POSITION!!
As a Reservations Representative, you will be assisting our guests and owners with planning an amazing vacation. You’ll be a destination expert who will utilize sales techniques to make recommendations to fit the guests needs. You will also use creative problem-solving skills to direct and positively impact the customer experience.
Responsibilities:
- Maximize vacation experiences by utilizing sales techniques to sell additional vacation enhancements, such as – room upgrades, additional nights, attraction tickets and new promotional vacations
- Effectively resolve guest issues by actively listening to their concerns, provide solutions and overcome objections
- Be the subject matter expert and have a thorough understanding of our vacation offers, destinations, details of participation and changes
- Maintain a positive and enthusiastic attitude with guests and peers
What are we looking for?
- High school diploma or equivalent (GED)
- Strong written, verbal and interpersonal communication skills
- Computer proficient
- 6 ,months Call Center/hospitality, sales experience preferred
- Must be able to multitask and work in a fast-paced environment, handling multiple systems at once
- Ability to be flexible with work schedule, including overtime, weekends and holidays
Benefits:
- Unlimited Income Potential: You will earn base pay + uncapped commissions!
- Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.
- Career Growth: We believe in developing our current talent, we promote within.
- Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
- Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!
- Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!
BGOROSP