Join our dynamic team at Club La Pension in New Orleans, LA as a Guest Services Manager (Front Office Manager)!
Nestled in a picturesque tower setting boasting 63 1- and 2- bedroom suites. Centered in the historic French Quarters just steps away from fabulous food live music and the renowned Big Easy nightlife. You’ll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.
Compensation: $50,000-$55,000 + 15% bonus potential
Location: 115 Decatur Street; New Orleans, LA 70130
Check out the Resort Here: Club La Pension
Apply today! #PowerOfVacation
BENEFITS YOU’LL ENJOY:
- Up to 21 Paid Days off per Year!
- 401K Match up to 5%
- 9 Paid Holidays
- Up to 2 Paid Volunteer Days
- Medical, Dental, Vision Insurance
- 6 weeks - Paid Parental Leave
- Internal Growth and Career Pathing
- Tuition Reimbursement
- Safe and Fun Work Environment
- Employee Discounts Including Childcare, Hotels and more!
JOB SUMMARY:
- Oversee and further develop team members in providing better customer service.
- Coverage front desk shifts, as needed.
- Continue to improve the owner/guest experience.
- Ensure that the guests are being escorted properly and that they have been directed to the requested rooms after proper completion of the check-in procedures.
- Keep a track of the inventory supplies and keep updated reports as according to company standards.
- Monitor statistics related to room occupancy and their rates, ensures that all the activities are carried out within the given budget standards.
YOUR BACKGROUND:
- Ability to work weekends, evenings, and holidays as needed.
- High school diploma or equivalent required
- 4 years minimum in hotel or resort experience required; with at least one year in an Guest Services (Front Office) Assistant Manager or Manager role
- Ability to effectively lead a team of 5 or more associates.
