Vacation Club Contract Specialist in Myrtle Beach, SC by Bluegreen Vacations

Date Posted: 9/3/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/3/2020

Job Description

The Vacation Club Contract Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail.

After ensuring the documentation is prepared
efficiently and accurately, the QAS must review the documents with our owners
and ensure the product the company will deliver is the product that was
presented properly to the buyers.

Specific Duties and
Responsibilities

  • Efficient and accurate
    preparation of contact documents for all product types including sales,
    samplers, equity trades, owner reloads, downgrades and conversions.

  • Review documents with owners /
    new owners and ensure signatures are obtained and consistent on all
    required lines.

  • Reinforce the sale with a
    positive, enthusiastic presentation of the closing.

  • Answer questions in confident,
    competent manner; provide accurate information to owners.

  • Ensure every owner confirmation
    interview is properly recorded.

  • Confirm owners leave with all
    legally required documents and ownership materials and with an
    understanding and a realistic expectation of ownership.

  • Prepare contract package and
    submit timely to sales accounting.

  • Responsible for process that
    may include contract preparation through booking including follow up
    calls, rescission cancellations, insufficient funds, tracking reports, SPI
    notes, correspondence and customer service-related issues.

  • Other administrative support /
    special projects or assignments as assigned.

  • Pay – Hourly + Commission


Requirements

  • 1-year general office
    experience

  • Clerical administrative
    support, standard office equipment, screening calls, corporate policies
    and procedures.

  • Professional and friendly
    demeanor.

  • Excellent verbal and written
    communication skills.

  • Ability to deal effectively
    with all levels of the organization.

  • Outstanding phone etiquette
    with the ability to multi-task.

  • Good keyboarding and
    organizational skills.

  • Knowledge of Bluegreen product
    line, exchange affiliations, benefits, and basic sales training essential.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

Other details

  • Job Family Business Process/Service Quality
  • Job Function Merit Only
  • Pay Type Hourly