Resorts - Operator - Shenandoah in Gordonsville, VA by Bluegreen Vacations

Date Posted: 8/11/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/11/2018

Job Description

Answer a multi-line telephone using proper telephone etiquette, answer questions and transfer calls to appropriate
departments to ensure efficient service
 Perform and log courtesy calls to ensure owner/guest requests are completed and to ensure satisfaction
 Coordinate with all other departments to ensure a smooth response to guest’s requests.
 Handle incoming mail and packages
 Enter HotSos items received from Owners and Housekeeping department.
 Handle telephone call volume and dispatch



~UP

Job Requirements

Answer a multi-line telephone using proper telephone etiquette, answer questions and transfer calls to appropriate departments to ensure efficient service  Perform and log courtesy calls to ensure owner/guest requests are completed and to ensure satisfaction  Coordinate with all other departments to ensure a smooth response to guest’s requests.  Handle incoming mail and packages  Enter HotSos items received from Owners and Housekeeping department.  Handle telephone call volume and dispatch 

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