Resorts - Night Auditor - The Fountains in Orlando, FL by Bluegreen Vacations

Date Posted: 10/8/2018

Job Snapshot

Job Description

The Fountain Resort is seeking an experience Night Auditor. The Night Auditor is responsible for checking guests in and out of the resort. Oversee daily auditing, posting and balancing of cashier's work. Posts and balances daily work for the resort, ensures credit card system reconciles to daily transaction from PMS. The Night Audit works 3rd shift from 11:00pm-7:30am.

• Inputs customer information into the computer system.
• Processes room moves and stay over requests.
• Posts, balances and reconciles cashiers' daily paper work
• Prepares registration cards and keys for next day's arrival.
• Balances cash drawers and posts room charges and incidentals.
• Balances daily transactions, verifies that credit cards are properly transmitted.
• Runs reports and corrects errors prior to guest check-in.
• Resolves guest’s issues and requests during night shift and reports escalated items to supervisor or/and management.
• Acts as Manager On Duty and main resort contact when a manager or supervisor is not on site.
• Performs any other inventory management changes as directed by management.

Job Requirements

- High School Diploma or equivalent (G.E.D.)
- 3 to 6 months of front desk resort experience, booking reservations and providing customer service/information to guests
- Knowledge of guest check-in procedures and the computer reservation system as well as corporate policies and procedures.
- Friendly, professional and calm demeanor. Strong customer service skills with the ability to multi-task in an efficient manner.
- Good communication and interpersonal skills to work effectively with a wide range of people.
- Good organization skills.
- Ability to work individually.

We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.

To apply, please email your resume to samantha.williamson@bluegreenvacations.com.

~UP

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