This site uses cookies. To find out more, see our Cookies Policy

Resorts - Night Auditor - Grande Villas in St. Augustine, FL by Bluegreen Vacations

Date Posted: 3/7/2018

Job Snapshot

Job Description


The night audit is responsible for checking guests in and out of the resort. Oversee daily auditing, posting and balancing of cashier's work. Posts and balances daily work for the resort, ensures credit card system reconciles to daily transaction from PMS. THIS IS A 4 NIGHTS 10 HOUR SHIFTS.


• Inputs customer information into the computer system.
• Processes room moves and stay over requests.
• Posts, balances and reconsilies cashiers' daily paper work
• Prepairs registration cards and keys for next day's arrival.
• Balances cash drawers and posts room charges and incidentals.
• Balances daily transactions, verifies that credit cards are properly transmitted from TSW to Shift 4.
• Runs reports and corrects errors prior to guest check-in.
• Resolves guests issues and requests during night shift and reports esciliated items to supervisor or/and management.
• Acts as Manager On Duty and main resort contact when a manager or supervisor is not on site.
• Performs any other inventory management changes as directed by management.


Job Requirements

High School Diploma or equivalent

3 to 6 months experience checking guests in and out of the resort, booking reservations and providing customer service/information to guests.

• Knowledge of guest check-in procedures and the computer reservation system as well as corporate policies and procedures customer service techniques, and quality services fundamentals.
• Must maintain a valid driver's license
• If at any time the driver's license becomes invalid, suspended, revoked, or any other status other than valid the employee must notify their immediate manager or HR representative of the change of status.

• Friendly, professional and calm demeanor. Strong customer service skills with the ability to multi-task in an efficient manner.
• Good communication and interpersonal skills to work effectively with a wide range of people.
• Good organization skills.


  1. Front Desk Jobs
  2. Night Auditor Jobs