Resorts - Massage Therapist - Eilan Hotel & Spa in San Antonio, TX by Bluegreen Vacations

Date Posted: 7/19/2018

Job Snapshot

Job Description

The purpose of this position is to administer the most professional, personalized massage and/or treatments to members
and guests.

 Understand and use universal precautions when providing services.
 Maintain the highest level of product knowledge.
 Have knowledge of and up-sell other beneficial treatments offered in the spa.
 Answer guests' questions in a knowledgeable and professional manner.
 Follow all protocols to ensure standards are met.
 Begin and end all treatments on time.
 Maintain a professional appearance at all times - strictly adhering to dress code.
 Recommend products for at home use - goals to be set.
 Have knowledge of ingredient(s) in product(s) and their benefits to the client.
 Ensure that work areas are clean and set according to procedures.
 Inform Leads of product needs.
 Complete all assigned side work and checklists.
 Attend all training and quarterly meetings.
 Fill out product recommendation sheet for guests if necessary.
 Participate in promotions and events.
 Thoroughly clean and sanitize all equipment and rooms on a daily basis including stocking of products.


~UP

Job Requirements

High School Diploma or G.E.D.
1 year of experience preferred
Possess a current state license within the state where this position is located
Strong communication skills.
Ability to explain various treatments/services to guests.
Ability to converse with guests about appropriate content during service time.
Must be a strong team player with excellent customer service skills for
conversation and up-selling of retail products.
Dependable and honest.
Must be familiar with emergency procedures of the facility.
Previous massage experience preferred.
Must be sales-oriented.
Healthy and well-groomed appearance that represents wellness.

We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.

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