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Resorts - Maintenance Technician - MountainLoft in Gatlinburg, TN by Bluegreen Vacations

Date Posted: 2/6/2018

Job Snapshot

Job Description

The purpose of the Maintenance Technician I is to maintain the cosmetic appearance and the mechanical function of all the buildings and grounds in both the interior and exterior of the entire property.

Responsibilities and Duties

• Provide excellent service to both external and internal customers.

• Responsible to maintain proper working relations within the department and with other operating departments on property.

• Maintain accurate records for work orders/preventive maintenance, safety, repair/replace of major equipment, inventory of parts and supplies.

• Ability to address the concerns and maintenance needs of the guests and associates in a friendly and professional manner.

• Complete work orders, preventive maintenance and daily projects reported by engineering management, front desk, or otherwise assigned during the shift.

• Daily logs must be filed in log book and work orders must be placed on proper hook.

• Ensure the satisfaction of all guests by providing quick and satisfactory service to owners and guests.

• Carry out all requests from management necessary to provide 100% customer satisfaction within the associate's ability.

Job Requirements

High School Diploma or GED
6 months customer service and/or hospitality experience
Customer Service oriented
Must have excellent inter-personal skills when dealing with guests,
associates, and the general public.
Must be able to learn and adapt to a fast-paced environment.
Possess a team player attitude and able to take direction from Engineering Manager.
Possess and display a positive attitude

We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.