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Resorts - Houseperson - Christmas Mountain in Wisconsin Dells, WI by Bluegreen Vacations

Date Posted: 12/13/2018

Job Snapshot

Job Description

Purpose:
To ensure that assigned Housekeeping areas are kept clean and fully stocked. Also services assigned areas to meet the expectations of Resort and Company Standards.

Responsibilities:
• Ensures that assigned linens are stocked at par
• Empties Housekeepers linens on an hourly basis or as needed
• Empties Housekeepers garbage, strips units and picks up dirty linen on an hourly basis or as needed
• Keeps the van clean, washing, waxing, vacuuming daily or as needed-keep van logs/checklists updated daily
• Does NOT remove items left by guests ie: food, tips, lost and found. However, you must turn in lost and found items if found on Resort
• Keeps public spaces cleaned daily. Ie: porches, steps, grills, or projects assigned
• Keeps areas by the vending machines clean, washing floors daily or as needed
• Moves furniture upon request
• Completes guest requests within a ten minute time frame
• Maintain benchmarks as established for Medallia Comment Cards and RCI customer service index
• Provide outstanding guest satisfaction and courteous cooperation with fellow associates in all departments
• Responsible for knowing and commiting to company policies, SOPs, Quality Express Commitments (Build Relationships, Teamwork, Be There, etc.), as well as the Company's Core Values; Customers, Mutual Respect, Passion, Innovation, Performance
• Must follow and comply with all company policies as outlined in the Employee Handbook


Job Requirements

Requirements:

• High School graduate or GED
• Must have valid drivers license
• Must have excellent follow-through skills
• Must be flexible to deal with a consistently changing environment
• Ability to multi-task and follow instructions
• Must be able to lift/carry up to 50 lbs


~UP

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