Resorts - Evening Manager - Shenandoah Crossing in Gordonsville, VA by Bluegreen Vacations

Date Posted: 2/6/2020

Job Snapshot

Job Description

The purpose of the Evening Resort Manager is to assist in managing the resorts evening operations including development and training of the resorts evening staff and maintaining Owner/Guest satisfaction within established budgets and Quality standards. The Evening Manager is responsible for maintaining the resorts assets, and assisting in all financial responsibilities of the resort. This person is accountable for assisting in management of Rooms operations as it relates to inventory, maintenance, housekeeping, and insuring a secure atmosphere for the resort staff and its guests. 

Responsibilites include:

  • Assist in recruiting, training and continued education of all staff.
  • Perform appraisals of resort staff, coach, and council and develop all resort staff.
  • Organize monthly meetings and perform follow up to all staff.
  • Maintain procedures for orientation, training and development of all associates.
  • Interaction with evening staff regarding issues of guest satisfaction and resort projects not limited to scheduled assignments. 
  • Ensure the resorts inventory is managed effectively to attain the highest yield per resort objectives.
  • Controls/Budgets/Financials
  • Ensure all financial SOP’s are being followed as outlined in the Financial SOP checklist. 

Job Requirements

  • High School Diploma or Equivalent
  • 3 years in a hospitality management role
  • Knowledge of daily operations of front desk, reservations, and yield management
  • Excellent interpersonal skills when dealing with associates and guests/owners 
  • The ability to motivate and mentor staff

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

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