Resorts - Assistant Housekeeping Manager - Falls Village in Branson, MO by Bluegreen Vacations

Date Posted: 9/18/2018

Job Snapshot

Job Description

The Housekeeping Manager manages the department activities and implements processes related to the cleanliness and efficient housekeeping of the resort. Also responsible for maintaining a safe working environment as well as a good working relationship with other departments

Responsibilities:

Implement housekeeping plans, policies and procedures, tasks/activities, administrative, operational, inspections and schedules to support area goals and results.
• Ensure the satisfaction of all guest by implementing and maintaining proper Guest/Owner relation programs. Maintain the housekeeping follow-up log and respond to any guest/owner concerns in a timely manner.
• Hiring, recruiting, training, and continue developing of all staff. Perform appraisals of all staff as outlined in SOP’s. Coach, counsel, and develop all staff. Organize monthly meetings and perform follow up to staff. Schedule tasks to meet the needs of the resort.
• Follows department SOPs and adds new policies when necessary. Constantly looking for a more efficient way to run the department.
• Manages area budget
• Creates reports for GM on monthly basis
• Must be visible in department and able to work shifts as needs dictate.

Job Requirements

•High School diploma or GED
•Two to Three years Housekeeping experience.
•1 year Supervisor experience. ool Diploma or equivalent.
•Housekeeping standards and procedures, Customer service and quality fundamentals, MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company’s intranet system and corporate policies and procedures.