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Resorts - Assistant Housekeeping Manager (Common Area) - Club 36 in Las Vegas, NV by Bluegreen Vacations

Date Posted: 12/5/2018

Job Snapshot

Job Description

The Assistant Manager, Housekeeping IV is responsible for the entire scope and operation of the Housekeeping Department under the guidance of the Resort Manager.

Specific Duties, Activities, and Responsibilities:

  • Responsibilities includes assisting with the hiring and training of all housekeeping personnel and handling guest complaints or problems in a quick and efficient manner including lost, found, and missing items.
  • Maintain the housekeeping inventory system.
  • Maintain a safe work environment as well as fostering working relationships with other departments
  • Oversee housekeeping staff and function of housekeeping as directed by Manager. 
  • Assist in cleaning/inspecting rooms as necessary, if applicable to location
  • Compile and report accurate status of guest rooms to front desk, if applicable to location.
  • Enforce policies and procedures to maintain Q/A standards at or above passing.
  • Maintain inventory of room supplies, linens, laundry, and cleaning supplies within required budget.
  • Coach and/or counsel housekeeping personnel for career development under direction of Manager.  Assist with performance appraisals.
  • Ensure satisfaction of all guests by implementing and maintaining proper Guest/Owner relation programs.  Maintain benchmarks as established for Bluegreen Comment Cards and RCI customer service index.
  • Prepare daily work schedule for housekeeping staff/Common Area Associates.

Job Requirements

•High School diploma or GED, Associates Degree is Preferred

  • Minimum of 1 year in housekeeping supervisory role
  • Minimum of 1 year supervisory/management experience.
  • Must have follow-through process on short-term and long-term programs.  Multi-tasking skills are needed.  Self-starter, able to work independently, strong communication and interpersonal skills; flexibility to deal with ever-changing situations.

    Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members.  Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad 

    candidate pool.  We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW


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