General Manager in Wisconsin Dells, WI by Bluegreen Vacations

Date Posted: 4/15/2021

Job Snapshot

Job Description

We are now hiring a General Manager at Christmas Mountain Village in Wisconsin Dells, WI. Apply today; Bluegreen Vacations is hiring immediately!


Schedule: 8:30-5:00 PM, to include weekends and holidays 

Location:  S944 Christmas Mountain Rd, Wisconsin Dells, WI 53965

Check out our Resort here: Christmas Mountain Village

Welcome to Bluegreen Vacations. We aim higher You should too. Be part of a team committed to creating lasting vacation memories! 

Learn more about our DNA; click here: #PowerOfVacation

 

JOB SUMMARY:
As General Manager, you will manage the Resort's daily operation, maintain established costs and quality standards. You are responsible for maintaining the Resort's assets, local marketing of the Resort's products and services, and guest satisfaction. You will develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates.

You maintain the highest level of ethics and integrity by ensuring orientation, training, and development for all associates providing a positive work environment.

Christmas Mountain Village has our most diverse amenities offer in our Resorts portfolio, ranging from Golf, Ski, Dining, and plenty of outdoor and indoor Activities.

WHAT YOU WILL DO: 

  • Ensure the highest customer service level to current and prospective owners and guests.
  • Maintain a positive brand image and company reputation focusing on Service Excellence.
  • Drive and achieve quantitative resort financial objectives, including Retail Sales, Labor, HOA Budgets, Cost-of-Goods-Sold and Forecasting, and Expense Management.
  • Achieve hotel revenue and yield management goals while achieving occupancy goals. 
  • Manage and achieve all areas of budgets by implementing proper controls.
  • Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations. 
  • Motivate and demonstrate respect and humility by setting communication expectations.
  • Ensure effective interdepartmental operations, address and resolve guest and team member questions or issues and lead adherence of all SOP's and timelines. 
  • Maintain resort designations, such as RCI (Resorts Condominium International), Medallia Guest Satisfaction score benchmarks. Responsible for resort payroll functions. 

YOUR BACKGROUND: 

  • You have a 4-year degree in Hospitality or Business discipline preferred.
  • You have 5+ years of hospitality, 3+ years of leadership, and 2+ years minimum of Timeshare Management experience. Experience with developing financial budgets.  
  • You have experience leading and managing a property of 200+ keys or 300+ rooms hotel and year-round occupancy averaging 80% or more.
  • You have both customer-facing and back-of-house experience. 
  • You have a track record passing Quality Assurance, Loss Prevention Internal Audits.     
  • Experience in SOP Adherence, PMS knowledge, and yield management of inventory.     

BENEFITS YOU'LL ENJOY:

  • Medical, Dental, Vision Insurance, and 401k match. For more, click here: Benefits
  • Four weeks of Paid-Time Off
  • Associate safety-first approach 

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidates must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Hospitality (Food Service & Lodging)
  • Job Function Bonus and Merit
  • Pay Type Salary
  • Employment Indicator Regular
  • Travel Required Yes
  • Required Education Some College
Apply Now
  • Wisconsin Dells, WI, USA