PBX Operator in Branson, MO by Bluegreen Vacations

Date Posted: 9/11/2020

Job Snapshot

Job Description

Wilderness Club at Big Cedar located in Ridgedale, MO, is seeking a PBX Operator.  

Location: 1285 Estate Dr, Ridgedale, MO 65739 

Be part of a team committed to creating lasting vacation memories!  

Apply today! #PowerOfVacation  

JOB SUMMARY:  

As a PBX Operator (Dispatch), you are the voice of the resort. You will provide customer service to both internal and external customers and guests over the telephone while answering incoming calls from both inside and outside of the resort. 

  • Answers a multi-line telephone using proper telephone etiquette, answering questions and transferring calls to appropriate departments to ensure efficient service.  
  • Performs and logs courtesy calls to ensure owner/guest requests are completed and to ensure satisfaction  
  • Coordinates with other departments to ensure a smooth response to guest’s requests.  
  • Enters work orders received from both internal and external customers and performs follow up to ensure satisfactory completion.  
  • Keeps all necessary Front Office binders up to date (assigned by Manager).  

YOUR EXPERIENCE:   

  • High school diploma or equivalent (GED)   
  • Prior guest service or front desk in a hotel or resort experience preferred   
  • Experience with hotel reservations software  
  • You have an outgoing personality and excellent service orientation  
  • You can prioritize your work, mange your time and can work quickly without compromising quality.  
  • You have basic computer skills.   

BENEFITS YOU’LL ENJOY:   

  • 4 weeks of Paid-Time Off   
  • 401K Match   
  • Medical, Dental, Vision Insurance   
  • Flexible Schedule and more!   

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Hospitality (Food Service & Lodging)
  • Job Function Merit Only
  • Pay Type Hourly