Marketing - Welcome Center Rep in Shenandoah, VA by Bluegreen Vacations

Date Posted: 9/29/2020

Job Snapshot

Job Description

Our Welcome Center Representative is responsible to check in Mini-Vac clients as well as support manifesting OPC tours. They will provide information for hotel reservations for Mini-Vac clients. These processes include: booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues and driving retail and hotel sales, as well as booking tours from the Welcome Center. A Welcome Center Coordinator supports marketing and adheres to established policies, procedures and company standards.

RESPONSIBILITIES:

-Greets owners who arrive for their update presentation
-Keep track of the owner services representatives that owners will be sitting with
-Upon completion of update, gift the owners
-Reconcile the tours at the end of the day
-Assist In-House Marketing with their owner callbacks
-Pregifting owners and non-owners when appropriate
-Address any special needs that owners and non-owners may have
-Go over qualifications with the guest
-Supply guests with local information, maps to the hotel and the surrounding area
-Reconcile inventory
-Greeting Owners/Non-Owners
-Gifting Owners/Non-Owners
-Gifting Inventory

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Wales Operations/Administration
  • Job Function Merit Only
  • Pay Type Hourly
  • Richmond, VA, USA
  • Shenandoah, VA, USA

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