In-House Marketing Representative (Owner Concierge) in North Charleston, SC by Bluegreen Vacations

Date Posted: 11/1/2020

Job Snapshot

Job Description

Bluegreen Vacations is looking for an In House Marketing Representative / Concierge Agent to join our team of skilled professionals.

We offer:

• Fun resort atmosphere

• Paid Training

• Great earning potential

• Opportunity for advancement

Summary of Tasks and Responsibilities:

• Responsible for calling assigned leads for the purpose of scheduling In-Tours/FL-Tours during the owners/guests stay.

• Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guest to attend a presentation during their stay

• Must meet/exceed minimum Occupied Penetration Percentages’ as outlined in the compensation structure, currently 43% for VCO's, 80% for Samplers and 20% Front Line.

• Must maintain a maximum gift cost of $100 per owner/sampler.

• Must complete Daily and Weekly Reports as required by the IH Manager.

• Perform other related duties in support of operations and other company initiatives as required and assigned

Job Requirements:

• High school Diploma or equivalent.

• Minimum Experience: 1 year of telemarketing experience; 1 year of customer service experience

• Knowledge of timeshare Industry, Customer Service and quality fundamentals

• MS Office, Outlook, Word, Excel, Internet Explorer, company’s intranet system and corporate policies and procedures

• Strong interpersonal communication skills to deal effectively with all levels of the organization

• Flexible schedule a must

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW  

Other details

  • Job Family Sales Operations/Administration
  • Pay Type Hourly
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  • Charleston, SC, USA
  • North Charleston, SC, USA