Front Desk Agent in Miami Beach, FL by Bluegreen Vacations

Job Description

Solara Surfside Resort, located in Miami Beach, FL is seeking a Guest Services Agent.  

Hiring Immediately, apply today! 

Compensation: $13.75 per hour

Schedule: Part-Time, 2-3 shifts per week

Location: 8801 Collins Ave, Surfside, FL 33154

Be part of a team committed to creating lasting vacation memories! 

#PowerOfVacation 

JOB SUMMARY: 

As a Guest Services Associate (Front Desk Associate), you are what makes the guest’s experience one that is filled with surprise and delight, by serving as our guests’ first point of contact and manage all aspects of their accommodation. You will be responsible for providing excellent customer service by greeting, managing reservations, registering, providing room details and checking out of the Resort in a continuing effort to deliver an outstanding guest experience.   

• Manage reservations Providing check-in & check-out services 
• Liaise with our housekeeping to ensure all rooms are clean, and furnished to accommodate guests’ needs 
• Following up with all guests and departments concerning any open issues 
• Posting room charges and incidentals 

YOUR EXPERIENCE:  

• High school diploma or equivalent (GED)  
• Prior guest service or front desk in a hotel or resort experience preferred  
• Experience with hotel reservations software 
• You have an outgoing personality and excellent service orientation 
• You can prioritize your work, manage your time and can work quickly without compromising quality. 
• You have basic computer skills.    

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 

• Job Family Hospitality (Food Service & Lodging)
• Job Function Merit Only
• Pay Type Hourly

• Miami Beach, FL, USA