The Area Manager will play a leading role in delivering sales and business operations training for the stores within their area. Using their home store as a training center, the Area Manager will oversee the training of new assistant managers to ensure they are equipped and prepared for success and will provide supplemental training for all associates as needed. The Area Manager will also oversee the training of all sales associates within their designated stores and for ensuring all staff is re-certified on a regular and ongoing basis.
The Area Manager is responsible for maintaining a proactive communication rhythm with the Regional Director on all aspects of business operations within the territory.
Specific Duties, Activities and Responsibilities
• Ensures all store operations within the territory maintain inventory of and place orders for all necessary collateral including, but not limited to, lead slips, pitch cards, maps, etc. needed for selling.
• Responsible for the work, performance and behavior of the staff, ensuring the company’s purpose, core values and policies through all actions and behaviors of sales associates are upheld to the highest level of customer service.
• Responsible for delivering all management and sales associate training. This will be accomplished through use of the home, training store, online and on-demand courses, and store visits.
• Ensures the compliance of: dress code, uniforms, cleanliness, hygiene and sanitization standards, and general work environment compliance.
• Responsible for full-cycle Talent Acquisition initiatives as well as Learning & Development of Sales Representatives.
• Oversees staff management and development within the territory inclusive of recruitment, succession planning, onboarding, training, scheduling, coaching and motivating sales team; ensures staffing levels are maintained within each store as outlined in the budget headcount.
• Schedule and coordinate sales meetings/workshops as required.
• Ensures payroll is accurately tracked and processed timely, and that all new hire onboarding paperwork guidelines are followed as set by Human Resources.
• Monitors compliance with company policies and procedures including but not limited to ethics and compliance and ensuring the company approved method of selling is being trained on and utilized.
• Responsibility and oversight of adherence to all Bluegreen, State and Federal hiring and employment regulations for stores within assigned region.
Requirements