Administrative Assistant in Sevierville, TN by Bluegreen Vacations

Date Posted: 7/14/2021

Job Snapshot

Job Description

Purpose The Administrative Assistant completes administrative functions related to sales and marketing to ensure the accurate entry and coding of guest information, data integrity, premiums, site level accounting functions, payroll, HR and reporting as required. Duties
• Acts as a contract auditor for the site auditing contracts using the standard checklist prior to shipping to Boca.
• Assists with the closing of Sampler/VCO deals as needed. Admin Assistant will be trained in all areas of Closings to support as needed.
• Uploads Barclays applications following approved processes.
• Assists with running of Barclays applications, Credit Applications and typing of deals as needed.
• Ensure Customer Information Security policies are enforced, monitored and adhered to.
• Assists with Site Level Admin audits to ensure SOP’s are following and coding guidelines are adhered to.
• Process and track cancellations ensuring timely completion of all paperwork, refunds and follow-up to ensure a seamless and positive experience for our Owners/Guests.
• Ensures policies and procedures are followed and policy waiver is utilized when DOM/DOS authorizes an exception.• Tracks Collateral for Sales & Marketing Operations ensuring items are ordered in a timely manner, readily available, stocked appropriately, secured and utilized within set guidelines. • Produces various BI or Concierge reports as required by management. • Completes reports for Sales as required such as the Cash, PAC, TPAC and QAS MER reports. • Guides and tracks approvals for above through National Sales and Legal to help implement any new programs or renew existing premiums and contracts. • Tracks escrow and Sampler accounts ensuring deposits and refunds are handled per standard procedure. • Assists with referral data entry including accurately entering leads and assisting with reporting, tracking and auditing. • Complete Synergy uploads for Referrals, tour audits and other items as needed.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

Other details

  • Job Family Administration & Secretarial
  • Job Function Merit Only
  • Pay Type Hourly
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  • Sevierville, TN, USA