Resort General Manager - The Fountains Resort

We are now hiring a Resort General Manager at The Fountains Resort in Orlando, FL. 

Location:  12400 South International Drive; Orlando, FL 32821

Check out our Resort here: 

BENEFITS YOU'LL ENJOY: 

• Generous Paid Time Off
• 401K with match 
• Paid Holidays 
• Medical, Dental, Vision Insurance 
• Paid Parental Leave 
• Internal Growth and Career Pathing 
• Tuition Reimbursement 
• Safe and Fun Work Environment 
• Employee Discounts Including Childcare, Hotels and more

POSITION DETAILS:

• Manage the Resort's daily operation, maintain established costs and quality standards.
• Develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates. 
• Ensure the highest customer service level to current and prospective owners and guests.
• Manage and achieve all areas of budgets by implementing proper controls.
• Maintain resort designations, such as RCI (Resorts Condominium International) and Medallia Guest Satisfaction score benchmarks.  
• Maintain a positive brand image and company reputation focusing on Service Excellence.
• Manage and achieve all areas of budgets by implementing proper controls.

YOUR BACKGROUND: 

• Bachelors degree strongly preferred
• You have at least 5+ years in a General Manager capacity in a hotel or resort environment. Timeshare operational knowledge strongly preferred.
• You have experience leading and managing a property of 400+ keys or 500+ rooms hotel and year-round occupancy averaging 80% or more.
• Experience with developing financial budgets.  

• You have both customer-facing and back-of-house experience. 

• You have a track record passing Quality Assurance, Loss Prevention Internal Audits.  
• Experience in SOP Adherence, PMS knowledge, and yield management of inventory.