After ensuring the documentation is prepared
efficiently and accurately, the QAS must review the documents with our owners
and ensure the product the company will deliver is the product that was
presented properly to the buyers.
Specific Duties and
Responsibilities
Efficient and accurate
preparation of contact documents for all product types including sales,
samplers, equity trades, owner reloads, downgrades and conversions.
Review documents with owners /
new owners and ensure signatures are obtained and consistent on all
required lines.
Reinforce the sale with a
positive, enthusiastic presentation of the closing.
Answer questions in confident,
competent manner; provide accurate information to owners.
Ensure every owner confirmation
interview is properly recorded.
Confirm owners leave with all
legally required documents and ownership materials and with an
understanding and a realistic expectation of ownership.
Prepare contract package and
submit timely to sales accounting.
Responsible for process that
may include contract preparation through booking including follow up
calls, rescission cancellations, insufficient funds, tracking reports, SPI
notes, correspondence and customer service-related issues.
Other administrative support /
special projects or assignments as assigned.
Pay – Hourly + Commission
Requirements
1-year general office
experience
Clerical administrative
support, standard office equipment, screening calls, corporate policies
and procedures.
Professional and friendly
demeanor.
Excellent verbal and written
communication skills.
Ability to deal effectively
with all levels of the organization.
Outstanding phone etiquette
with the ability to multi-task.
Good keyboarding and
organizational skills.
Knowledge of Bluegreen product
line, exchange affiliations, benefits, and basic sales training essential.