Spa Receptionist in San Antonio, TX by Bluegreen Vacations

Date Posted: 6/17/2021

Job Snapshot

Job Description

The Eilan Hotel & Spa, located in San Antonio, TX is seeking a dependable Spa Receptionist to represent the spa front desk and reception area. Apply today we are hiring immediately! 

Compensation: $12.00 per hour  

Schedule: Part-time, Saturday and Sunday mandatory (9:30am-5:30pm) 

Location: 18603 La Cantera Terrace, San Antonio, TX 78256

Be part of a team committed to creating lasting vacation memories!  #PowerOfVacation  

JOB SUMMARY:
The Spa Receptionist provides excellent customer service while serving as the spa’s first impression. You should be Passionate, positive, and an outgoing hospitality expert and naturally a customer service advocate. You are responsible for the efficient and courteous operation of the front desk including maximizing spa bookings and efficient collaborator with other resort departments. You seek opportunities to create excellent memories by anticipating needs, exceeding expectations and building relationships at every interaction.

  • You think about every detail of the customer journey, from the initial spa appointment booking, to the welcoming arrival of our owners and guests, to the final goodbye and completion of the sales transaction.
  • You demonstrate knowledge and ability to answer questions about the various spa treatments, products and specials being offered at the spa. 
  • You orchestrate our spa’s reservations with our providers to ensure proper guest flow. 
  • Exhibit resourceful problem solving through confident decision-making, with the ability to tactfully handle client concerns as necessary. 
  • Practice utmost professionalism and embrace Bluegreen Vacations’ standards. 
  • Process cash and credit payments maintain credit card system, petty cash, daily deposit and balances end of shift reports. 
  • You promote spa specials, provide retail recommendation, and sell gift cards. 
  • Stock merchandise, maintain a clean and orderly spa and locker rooms by dusting, sweeping floors and processing laundry, mopping and disinfecting. 
YOUR EXPERIENCE:
  • High School Diploma or GED required. College curse work in Hospitality, Exercise Science, Health Education, or related field preferred.
  • 1+ years of previous experience in hospitality or customer service, preferably in a sales or front desk capacity.
  • Knowledge of spa treatments, including hair, nails, massage and facials, preferred.
  • Excellent interpersonal skills when dealing with guests, associates, and the general public.
  • Proficient on computer systems and software, including Spa Biz, Spa Soft or Visual One (as appropriate), Microsoft Word, and Microsoft Excel.
  • Ability to learn, adapt to a fast-paced environment independently and problem solves.
  • Ability to interact with a wide range of people, efficient communication and writing skills.
BENEFITS YOU’LL ENJOY:
  • 4 weeks of Paid-Time Off
  • 401K Match
  • Medical, Dental, Vision Insurance
  • Flexible Schedule and more!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Spa
  • Job Function Merit Only
  • Pay Type Hourly
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  • San Antonio, TX, USA

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