Shared Services Program Administrator in Boca Raton, FL by Bluegreen Vacations

Date Posted: 11/10/2021

Job Snapshot

Job Description

Purpose:

This newly created role will be the central point of contact serving as an ‘Ambassador’ and “Educator’ to the company, stakeholder community for all shared services programs as well as responding to daily end user inquiries through issue resolution.  In addition, they will encourage the use and benefits of our preferred supplier programs to ensure we are optimizing savings and supplier performance standards including compliance to relevant Corporate processes and policies. 

The role will liaise with various business units including (i.e., Accounts Payable, Audit, Corporate Procurement, IT, Legal, Marketing, Office Services, Resort Operations & Field Sites, Sales etc…). 

Initial shared services programs will include:

  • Branded Merchandise (ProForma)
  • Copier Equipment (Canon)
  • Corporate Beverage/Vending Services
  • Courier & Transportation Services (FedEx)
  • Ecommerce Market Services (Amazon)
  • Office Supplies (Staples)
  • Travel (Amex/Concur & Enterprise Car Rental)

Responsibilities:

  • Serve as a daily ‘Ambassador’ and “Educator’ to the company, stakeholder community for shared supplier services, Corporate process and policies
    • Acts as the liaison between the supplier, end user, Corporate Procurement to facilitate issue resolution(s) in a timely manner (i.e., system access, on board new end users & new account set up, equipment & service maintenance requests, supplier customer service contacts, support …)
    • Facilitates lease equipment renewal process including coordination of site equipment requirements, supplier quotes, LSR (legal services request) submittal, tracking equipment delivery, implementation with the supplier and site location(s)
    • Manages and updates internal shared services tracking and program reports
    • Maintains and updates the Shared Services Program SharePoint site in collaboration with Procurement
    • Responsible to cleanse and maintenance end user access controls for each supplier program on a defined schedule
    • Supports Corporate Procurement on existing program change management and new supplier program deployment
  • Participate in supplier business and performance reviews as necessary
  • Identifies opportunities to improve, innovate and automate shared services programs across the organization
  • Assists EVP, CAO on Executive projects as required
  • Become a trusted partner and resource for internal and external partners

Requirements:

  • Bachelor’s Degree preferred
  • 5 years minimum experience
  • Broad supplier category experience preferred (product & services0
  • Familiar with supplier management process, Procurement/Purchasing Operations
  • Basic understanding of contracts, lease documents a plus
  • Experience with ecommerce platforms, project management tools a plus
  • Microsoft Applications (Intermediate Excel, Proficiency in Word, PowerPoint & SharePoint Online)
  • Working knowledge of Adobe DocuSign or other online document processing tools
  • PMP certificate desirable
  • Self-starter, Proactive spirit, able to “Hit the Ground Running”.
  • High level of adaptability to manage the changing needs of the business as they arise.
  • Strong operational, organizational skills including problem solving and critical thinking skills.
  • Overall desire to embrace and improve processes, technology.
  • Ability to prioritize and manage multiple priorities as well as flexibility to adapt to change with new systems and methods.
  • Attention to detail and follow through as part of their “DNA”
  • Strong communication and customer service skills.
  • Ability to work independently and in a team-oriented, collaborative environment


Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW  

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together! 

Other details

  • Job Family : General Business Project/Program Management
  • Job Function : Bonus and Merit
  • Pay Type : Salary
  • Employment Indicator : Regular
  • Required Education : Bachelor’s Degree