Senior Systems Engineer - IT Infrastructure in Work From Home by Bluegreen Vacations

Date Posted: 10/7/2021

Job Snapshot

Job Description

Purpose:

The Senior Systems Engineer is responsible for resolving escalated service issues as well as coaching other engineers and managed service providers to resolutions.   They will be involved with engineering and implementing complex projects.  This role is a key position within the Infrastructure Operations department and will be called upon to resolve the highest level technical issues.  The Senior Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments.

Responsibilities:

Strategy & Planning

•Collaborate with operations staff, vendors, development teams, and security teams to ensure secure and reliable operation of software and systems

•Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.


Operational Management

•Provide technical services and support for the following areas:

oInternal systems, cloud and network infrastructure.

oMicrosoft related technologies: Windows Server, Exchange, SQL, SharePoint, O365, Systems

Center/Operations Manager

oVirtualization technologies: VMware, Citrix, and Microsoft

oDevelopment team support in an operational capacity

oRemote monitoring and management of system alerts and notifications

•Work escalated support issues related to core business solutions.

•Document standards, policies, procedures, and architectural documentation for all computer systems infrastructure

•Be available for other engineers and administrators and coach them to resolution

•Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.

•Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.

•Review, implement, and enforce systems and integration security best practices for general compute, PCI, SOX, and other regulatory requirements.   Inclusive of patch management, access and authorization, identity management, systems hardening, and micro segmentation.

•Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.

•Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records (runbooks, integration and communications diagrams, standards, procedures, etc.).

•Ensure compatibility and interoperability of in-house computing systems.

•Monitor and test system performance; prepare and deliver system performance statistics and reports.

Requirements:

•Bachelor's Degree preferred. Ten years of relevant technical experience may be substituted for the Bachelor's Degree

•10 years proven experience in overseeing the design, development, and implementation of software systems, applications, and related products. 

•10 years proven experience with systems planning, security principles, and general software management best practices. 

•Excellent understanding of the organization’s goals and objectives. 

•Knowledge of applicable data privacy practices and laws.

•10 years OVM, vSphere, Citrix, SQL, and Terminal Services Linux and Microsoft operating systems 

•5 years Microsoft centric cloud and on-premise technologies – Azure, Azure Active Directory, Office 365, etc. 

•5 years Cloud platform configuration, management, and implementation 

•5 years SDLC/DevOps Tools (Jenkins, Ansible, New Relic, Splunk, Jira, etc.) 

•Sitecore Certified Developer

•Red Hat Certificate of Expertise 

•Microsoft Certified Solutions Expert (MCSE)

•MCSD: Azure Solutions Architect

•Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions

•Microsoft Specialist: Architecting Microsoft Azure Solutions

•Microsoft Systems Center/Operations Manager Certification

•Excellent written and verbal communication skills.  

•Project management skills.  

•Strong analytical, innovative thinking, problem solving, issue resolution and documentation skills.  

•Ability to effectively prioritize and multi-task.  

•Strong communication and customer service skills.  

•Ability to work independently and in a team-oriented, collaborative environment. 

•Ability to conduct research into systems issues and products as required.


Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW  



Other details

  • Job Family IT Infrastructure & Systems Administration
  • Job Function None
  • Pay Type Salary
  • Employment Indicator Regular
  • Required Education Bachelor’s Degree