Resorts - Houseperson - Shenandoah Crossing Resort in Gordonsville, VA by Bluegreen Vacations

Date Posted: 10/18/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/18/2019

Job Description

Purpose:
To ensure that assigned Housekeeping areas are kept clean and fully stocked. Also services assigned areas to meet the expectations of Resort and Company Standards.

Responsibilities:
• Ensures that assigned linens are stocked at par
• Empties Housekeepers linens on an hourly basis or as needed
• Empties Housekeepers garbage, strips units and picks up dirty linen on an hourly basis or as needed
• Keeps the van clean, washing, waxing, vacuuming daily or as needed-keep van logs/checklists updated daily
• Does NOT remove items left by guests ie: food, tips, lost and found. However, you must turn in lost and found items if found on Resort
• Keeps public spaces cleaned daily. Ie: porches, steps, grills, or projects assigned
• Keeps areas by the vending machines clean, washing floors daily or as needed
• Moves furniture upon request
• Completes guest requests within a ten minute time frame
• Maintain benchmarks as established for Medallia Comment Cards and RCI customer service index
• Provide outstanding guest satisfaction and courteous cooperation with fellow associates in all departments
• Responsible for knowing and commiting to company policies, SOPs, Quality Express Commitments (Build Relationships, Teamwork, Be There, etc.), as well as the Company's Core Values; Customers, Mutual Respect, Passion, Innovation, Performance
• Must follow and comply with all company policies as outlined in the Employee Handbook

~UP

Job Requirements

Requirements:

• High School graduate or GED
• Must have valid drivers license
• Must have excellent follow-through skills
• Must be flexible to deal with a consistently changing environment
• Ability to multi-task and follow instructions
• Must be able to lift/carry up to 50 lbs

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

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