Resorts - Housekeeping Manager - Studio Homes in Savannah, GA by Bluegreen Vacations

Date Posted: 1/18/2020

Job Snapshot

Job Description


The Housekeeping Manager manages the department activities and implements processes related to the cleanliness and efficient housekeeping of the resort. Also responsible for maintaining a safe working environment as well as a good working relationship with other departments


Implement housekeeping plans, policies and procedures, tasks/activities, administrative, operational, inspections and schedules to support area goals and results.
• Ensure the satisfaction of all guest by implementing and maintaining proper Guest/Owner relation programs. Maintain the housekeeping follow-up log and respond to any guest/owner concerns in a timely manner.
• Hiring, recruiting, training, and continue developing of all staff. Perform appraisals of all staff as outlined in SOP’s. Coach, counsel, and develop all staff. Organize monthly meetings and perform follow up to staff. Schedule tasks to meet the needs of the resort.
• Follows department SOPs and adds new policies when necessary. Constantly looking for a more efficient way to run the department.
• Manages area budget
• Creates reports for GM on monthly basis
• Must be visible in department and able to work shifts as needs dictate.


Job Requirements


• High School Diploma or equivalent.
• Two to Three years Housekeeping experience.
• 1 year Supervisor experience.
• Knowledge of Housekeeping standards and procedures, Customer service and quality fundamentals, MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company’s intranet system and corporate policies and procedures.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW