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Resorts - Food Service Associate - Shenandoah Crossing in Gordonsville, VA by Bluegreen Vacations

Date Posted: 2/12/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

The Food Service Associate ensures a pleasant dining or shopping experience for the Guest/Owners and internal customer. They work to ensure the Retail and Food Service areas are stocked with the necessary items. They are responsible for serving food, conducting light food prep and cashiering in the retail and kitchen areas. Performs sanitation functions, complying with Health Department, HACCP, OSHA and TJC standards while performing job duties.

Specific Duties, Activities and Responsibilities include:

  • Timely and accurate taking and placement of orders, serving food and beverages, and ensuring the guest/owner check is accurate and legible
  • Greets guests, answers questions, ensures quality service, and resolves complaints for guests; takes proper payment and makes change for food and beverage items using a cash register
  • Follows all SOPs for register operation, knows check policies, coupons, discounts and close out procedures
  • Recite daily specials, remains knowledgeable of lunch and dinner menu items, following liquor and food controls
  • Ensures that the Gift Shop and cafe areas remain clean and organized
  • Follows the daily checklist and completing daily tasks
  • Taps beer kegs, serves draft beer and alcoholic beverages, monitoring and managing alcohol sales and consumption consistent with state liquor laws, including checking proper identification for the minimum age requirement of 21 years to purchase alcohol.

Job Requirements

  • High School Diploma or Equivalent
  • 1 year of Server/Cashier experience
  • Excellent inter-personal skills when dealing with guests, associates, and general public
  • Knowledge of the local areas, attractions and entertainment
  • Ability to learn and adapt to a fast-paced environment
  • Ability to interact with a wide range of people at all times
  • Strong, positive, upbeat communication skills needed for this job function
  • Ability to work independently, in a fast-paced environment
  • Extremely customer service-oriented, with the ability to multi-task

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members.  Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad 

candidate pool.  We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

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