Resorts - Assistant Resort Manager - South Mountain in Lincoln, NH by Bluegreen Vacations

Date Posted: 11/15/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lincoln, NH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/15/2019

Job Description

PURPOSE:

The purpose of the Assistant Resort Manager II is to assist in managing the resorts daily operation, maintain established costs and quality standards.

RESPONSIBILITIES:

Perform appraisals of assigned resort managers, coach, and counsel and develop all resort assigned management staff.
• Manage and achieve all areas of budgets by implementing proper controls.
• Maintain personal contact with owners/guests of resort.
• Monitor and maintain procedures for safety of guests and associates.
• Ensure all communication standards are being met and all association administration and fiduciary duties are being carried out in partnership with the Resort / General Manager.
• Attend and participate in the quarterly or monthly quality express meetings and communicate company goals and achievements to the team.
• Attend board meetings.
• Ensure hotel sales is a focus among the assigned property leaders.
• To assist assigned department leaders in recruiting, training and ongoing training of all staff.
• Work on task forces when called upon.
• Assist in preparing and submitting the resorts annual business plan/executive budget summaries.
• Assist in managing and achieving all areas of budgets by implementing and inspecting proper controls.
• Periodically checks audits to ensure all financial controls.
• Maintains high levels of service as outlined in the SOP manual.
• Performs weekly inspections to ensure quality controls are in place.
• Meet weekly with sales, marketing director's to continue to build relationship and strengthen overall customer service.
• Additional responsibilities may be added and are subject to the company/resort business demands.

~UP

Job Requirements

- High school diploma or equivalent (GED)Associates and Technical School or equivalent experience. BA preferred.
- Minimum of 3 to 5 years experience in an Assistant General Manager position in a timeshare property and 5 years experience in Hospitality Management.
- Customer service and quality fundamentals, MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company’s intranet system and corporate policies and procedures.
- Detailed-oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

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