Resorts - Assistant Chief Engineer - MountainLoft Resort in Gatlinburg, TN by Bluegreen Vacations

Date Posted: 11/6/2019

Job Snapshot

Job Description

The Assistant Chief Engineer assists the Chief Engineer with managing the Engineering, Grounds and Common Area associates to effectively maintain resort facilities, equipment and property. The Assistant Chief Engineer assists in maintaining proper working relationships within the department and with other operating departments on property, while providing outstanding guest satisfaction. They partner with the vendors to keep the projects on target and compliant with Bluegreen’s standards, and keep the Engineering team focused on providing customer service with an emphasis on keeping everything at the resort in working order.

Responsibilities:

Remains accountable for the safe and efficient maintenance of the resort through proper supervision and management of the maintenance and Engineering service staff.
• Maintains current knowledge in OSHA safety.
• Implements proper working relationships between the Engineering staff and other departments of the resort to ensure resort-wide safety.
• Follows-up on room call logs, to ensure guest satisfaction, implementing and maintaining proper Guest/Owner relation programs so that calls and requests can be responded to in a timely and efficient manner.
• Utilizes HotSOS if system exists at a particular resort.
• Assigns and verifies completion of all routine maintenance on public spaces, outlets, back of the house common area spaces and grounds.
• Communicates effectively with other departments to ensure proper maintenance and safety of their areas of responsibility, such as inspecting the building with the fire department to ensure all public assembly permits are maintained yearly, and coordinating the inspections of all elevators.
• Conducts both daily and weekly walk-throughs, visually assessing the safe and efficient maintenance and operation of the physical structures of the resort.
• Ensures that all maintenance SOP's are being followed as outlined in the SOP manual
• Displays sound judgment with regards to managing cost control measures
• Adheres to corporate purchasing policies and controls, to include all outside contractor bids, budgets and schedules.
• Directs and/or assists in the implantation of maintenance plans and inventory controls with consideration to operational and budgetary constraints.
• Implements maintenance plans with consideration to operational budgetary constraints and schedules routine/preventive/emergency maintenance and troubleshooting of equipment.
• Manages energy efficiency and energy saving systems and equipment. Maintains effective Energy Management and Preventive Maintenance programs
• Implements and monitors maintenance and engineering policies, procedures, inspections and schedules and maintain logs and reports.
• Assists with the Engineering personnel management process, (interviewing, training, monitoring, coaching and counseling, and disciplining, motivation and supervising the Engineering technicians, assisting in yearly performance appraisals and monthly one-on-one meetings with the staff).

Job Requirements

  • High School Diploma or Equivalent
  • 5+ years of experience as a maintenance tech. 2+ years as an Engineering/Maintenance Manager/Supervisor, preferably in Timeshare.
  • CPO, OSHA 30, EPA 608 licenses are required. Able to acquire certification within 90 days of employment
  • Possess strong budgeting/scheduling/communication and interpersonal skills.
  • Ability to work all shifts as need dictates.
  • Must have follow-through process on short-term and long-term programs.
  • Multi-tasking skills are needed.
  • Self-starter, able to work independently and to lead with assertiveness, empathy and fairness.
  • Flexibility to deal with ever-changing situations.
    Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW