Resort Manager in Myrtle Beach, SC by Bluegreen Vacations

Date Posted: 10/20/2021

Job Snapshot

Job Description


We are now hiring a Resort Manager at Harbour Lights Resort located in Myrtle Beach, South Carolina

Apply now, hiring immediately! 


Location:  2690 Harbour Lights Drive; Myrtle Beach, SC 29579
 

Check out our Resort hereHarbour Lights Resort

Welcome to Bluegreen Vacations. We aim higher You should too.

Be part of a team committed to creating lasting vacation memories! 

Learn more about our DNA; click here: #PowerOfVacation

 

JOB SUMMARY:
As Resort Manager, you will manage the Resort's daily operation, maintain established costs and quality standards. You are responsible for maintaining the Resort's assets, local marketing of the Resort's products and services, and guest satisfaction. You will develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates.

You maintain the highest level of ethics and integrity by ensuring orientation, training, and development for all associates providing a positive work environment.

WHAT YOU WILL DO: 

  • Ensure the highest customer service level to current and prospective owners and guests.
  • Maintain a positive brand image and company reputation focusing on Service Excellence.
  • Drive and achieve quantitative resort financial objectives, including Retail Sales, Labor, HOA Budgets, Cost-of-Goods-Sold and Forecasting, and Expense Management.
  • Achieve hotel revenue and yield management goals while achieving occupancy goals. 
  • Manage and achieve all areas of budgets by implementing proper controls.
  • Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations. 
  • Motivate and demonstrate respect and humility by setting communication expectations.
  • Ensure effective interdepartmental operations, address and resolve guest and team member questions or issues and lead adherence of all SOP's and timelines. 
  • Maintain resort designations, such as RCI (Resorts Condominium International), Medallia Guest Satisfaction score benchmarks. Responsible for resort payroll functions. 

YOUR BACKGROUND: 

  • 4-year degree in Hospitality or Business preferred.
  • You have 5+ years of hospitality, 3+ years of leadership, and 2+ years minimum of Timeshare Management experience preferred. 
  • Experience with developing financial budgets.  
  • You have experience leading and managing a property of 100+ keys or 200+ rooms hotel and year-round occupancy averaging 80% or more.
  • You have both customer-facing and back-of-house experience. 
  • You have a track record passing Quality Assurance, Loss Prevention and Internal Audits. 
  • Experience in SOP Adherence, PMS knowledge, and yield management of inventory.     

 

BENEFITS YOU'LL ENJOY: 

  • Medical, Dental, Vision Insurance, and 401k match. For more, click here: Benefits
  • Four weeks of Paid-Time Off
  • Associate safety-first approach

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!
 

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW 



Other details

  • Job Family Hospitality (Food Service & Lodging)
  • Job Function Bonus and Merit
  • Pay Type Salary